Pricing

Four plans, and one thing we will never charge for

We do not price per adverse event, per case, or per report. Not as a discount - as a design rule.

Essential

$99/mo

$990 a year

One brand, a small team, getting off spreadsheets

Talk to us

Scale

$499/mo

$4,990 a year

Multiple brands, retail channels, public FDA monitoring

Talk to us

Enterprise

$999/mo

Bespoke a year

Contract manufacturing and multi-party handoffs

Talk to us

Annual is ten months paid for twelve. Onboarding is quoted separately and is not discounted for annual payment - it is separate work.

Why that rule exists

Charging per complaint would be the worst possible incentive

If recording a complaint cost you money, you would have a financial reason not to record one. So the product has no mechanism to do it: recording a case, assessing it, signing it and exporting your archive are never gated, never limited, never metered.

Exceeding a plan limit shows you a notice. It does not stop you working.

What separates the plans

  • Case volume and number of seats
  • How many brands you run
  • Access to the public FDA intelligence layer
  • Retention beyond the six-year minimum

What every plan includes

  • Unlimited case recording and assessment
  • Six-year retention met, including after you uninstall
  • Your complete archive, exportable at any time
  • The append-only audit trail

Onboarding

Most brands do not need software so much as a programme

Written procedures, named people, and a rehearsal before it matters. Onboarding covers the SOP templates, role assignment, training records, and a mock case run end to end. Quoted from $299 to $5,000 depending on plan and complexity.